Frequently Asked Questions

Yes. World Cup Hub operates under a licence from the Malta Gaming Authority (MGA) and is also registered with the UK Gambling Commission for customers in the United Kingdom. Both regulators require the site to adhere to strict fairness, anti‑money‑laundering and player‑protection standards. You can verify our licence numbers on the regulator’s public register.

World Cup Hub offers a full range of pre‑match and in‑play markets for every World Cup fixture, including match‑result, over/under goals, both teams to score, correct‑score, Asian handicap, player‑specific props (e.g., first goal scorer, total goals), group‑stage positions and outright tournament winners. All markets are priced in decimal, fractional and American odds formats. Live betting is available with dynamic odds that update as the match progresses.

To withdraw funds you must complete our KYC (Know‑Your‑Customer) process by uploading a clear copy of a government‑issued photo ID, a recent proof of address and, if requested, a selfie with the document. The documents are encrypted and typically reviewed within 24‑48 hours. Once approved, all withdrawal methods become available; until then, your account is limited to depositing and betting.

Yes. The first‑deposit welcome bonus is subject to a 30× playthrough requirement on the bonus amount only, not on your deposit. Different game categories contribute at different rates – slots usually count 100%, while table games count 10‑20%. You have 30 days from the day you claim the bonus to meet the rollover, otherwise the bonus and any resulting winnings are forfeited.

If a match is abandoned before the final whistle and no official result is declared within the scheduled match day, the market is treated as void and your stake is returned. When a match is rescheduled within the same competition window and the official schedule is updated, bets stand for the new date. In the rare case a competition is cancelled entirely, all undecided bets are refunded according to the governing body’s decision.

No. Using a VPN, proxy or any other method to mask your location while accessing World Cup Hub violates our Terms of Service. If we detect that you are logging in from a jurisdiction where we are not licensed, we may suspend your account and withhold funds. You must only use the site in regions where we are legally permitted to operate.